Frequently Asked Questions

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If you have any questions we haven’t been able to answer here, we would love to hear from you. Please navigate to the contact us page, use live chat on this page or drop us an email at reports@lumina-intelligence.com

Quick links

To help you navigate our FAQ page, you can quickly click on the links below to get the answer you need.

When will I receive my report?

Upon payment you’ll receive link to download the full pdf of the report.

Do you offer other methods of payment other than card payment?

Of course! Should a card payment not be best suited to you please email us at: reports@lumina-intelligence.com a member of the team will be happy to help.

In what format will I receive the report?

All of our reports come as a PDF format, should you prefer the report in PowerPoint please email us at: reports@lumina-intelligence.com

When will I receive my report?

Upon payment you’ll receive link to download the full pdf of the report.

Do you offer other methods of payment other than card payment?

Of course! Should a card payment not be best suited to you please email us at: reports@lumina-intelligence.com a member of the team will be happy to help.

In what format will I receive the report?

All of our reports come as a PDF format, should you prefer the report in PowerPoint please email us at: reports@lumina-intelligence.com

What is the structure of your reports?

On each report page on our store, you’ll find a ‘Table of Contents’ tab which will give you an overview of all the information within the given report. But as always, reach out if you’d like to find out any more information.

What is Lumina Intelligence methodology?

We run a variety of methods for our reports, we have foodservice panels that capture over 78,000 occasions a year as well as convenience panels that capture over 50,000 occasions per year. Our insights team runs various desk research throughout the year such as news articles, trade press, company websites and industry associations. We’d be more than happy to tell you more about our methods, please reach out to find out more.